/* Kasaloma AI Agent — Inbox Styles */
@import url('https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700&display=swap');

:root {
    --primary: #1a3a5c;
    --accent:  #c8a45a;
    --green:   #10b981;
    --red:     #ef4444;
    --border:  #e2e8f0;
    --bg:      #f0f4f8;
    --card:    #ffffff;
    --text:    #1e293b;
    --muted:   #64748b;
    --ai-color:    #8b5cf6;
    --human-color: #3b82f6;
    --wa-green:    #25d366;
}

/* ══ Layout ══ */
.kaa-inbox-layout {
    display: flex;
    height: calc(100vh - 57px);
    overflow: hidden;
}

/* ══ Sidebar ══ */
.kaa-sidebar {
    width: 320px;
    flex-shrink: 0;
    background: var(--card);
    border-right: 1px solid var(--border);
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.kaa-sidebar-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 16px 12px;
    border-bottom: 1px solid var(--border);
    flex-shrink: 0;
}
.kaa-sidebar-header h2 { font-size: 16px; font-weight: 700; color: var(--primary); margin: 0; }

.kaa-status-pill {
    font-size: 11px;
    font-weight: 700;
    padding: 3px 10px;
    border-radius: 20px;
}
.kaa-status-pill.active   { background: #d1fae5; color: #065f46; }
.kaa-status-pill.inactive { background: #fee2e2; color: #991b1b; }

/* Filter tabs */
.kaa-filter-tabs {
    display: flex;
    padding: 8px 10px;
    gap: 4px;
    border-bottom: 1px solid var(--border);
    flex-shrink: 0;
}
.kaa-filter-tab {
    flex: 1;
    padding: 5px 6px;
    font-size: 11px;
    font-weight: 600;
    border: 1px solid var(--border);
    border-radius: 6px;
    background: var(--bg);
    color: var(--muted);
    cursor: pointer;
    transition: all .15s;
    font-family: inherit;
}
.kaa-filter-tab.active,
.kaa-filter-tab:hover { background: var(--primary); color: #fff; border-color: var(--primary); }

/* Search */
.kaa-search-wrap { padding: 8px 12px; border-bottom: 1px solid var(--border); flex-shrink: 0; }
.kaa-search-wrap input {
    width: 100%;
    padding: 7px 10px;
    border: 1px solid var(--border);
    border-radius: 8px;
    font-size: 12px;
    font-family: inherit;
    background: var(--bg);
    box-sizing: border-box;
}
.kaa-search-wrap input:focus { outline: none; border-color: var(--primary); }

/* Conversation list */
.kaa-conv-list { flex: 1; overflow-y: auto; }

.kaa-conv-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 14px;
    border-bottom: 1px solid #f8fafc;
    cursor: pointer;
    transition: background .12s;
}
.kaa-conv-item:hover  { background: #f0f4f8; }
.kaa-conv-item.active { background: #eff6ff; border-left: 3px solid var(--primary); }
.kaa-conv-item.unread { background: #fefce8; }

.kaa-conv-avatar {
    width: 40px; height: 40px;
    border-radius: 50%;
    background: var(--primary);
    color: #fff;
    font-size: 15px;
    font-weight: 700;
    display: flex; align-items: center; justify-content: center;
    flex-shrink: 0;
}
.kaa-conv-info { flex: 1; min-width: 0; }
.kaa-conv-top { display: flex; justify-content: space-between; align-items: center; gap: 4px; }
.kaa-conv-name { font-size: 13px; font-weight: 600; color: var(--text); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.kaa-conv-time { font-size: 10px; color: var(--muted); flex-shrink: 0; }
.kaa-conv-bottom { display: flex; justify-content: space-between; align-items: center; gap: 4px; margin-top: 2px; }
.kaa-conv-preview { font-size: 11px; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; flex: 1; }
.kaa-conv-badges { display: flex; align-items: center; gap: 4px; flex-shrink: 0; }

.kaa-status-mini {
    font-size: 10px;
    padding: 1px 5px;
    border-radius: 4px;
}
.kaa-status-mini.ai     { background: #f3e8ff; color: var(--ai-color); }
.kaa-status-mini.human  { background: #dbeafe; color: var(--human-color); }
.kaa-status-mini.closed { background: #f1f5f9; color: var(--muted); }

.kaa-unread-badge {
    background: var(--primary);
    color: #fff;
    font-size: 10px;
    font-weight: 700;
    min-width: 18px;
    height: 18px;
    border-radius: 9px;
    display: flex; align-items: center; justify-content: center;
    padding: 0 5px;
}

.kaa-empty-conv { padding: 40px 20px; text-align: center; color: var(--muted); font-size: 13px; }
.kaa-empty-conv small { display: block; margin-top: 6px; font-size: 11px; }

/* ══ Chat area ══ */
.kaa-chat-area {
    flex: 1;
    display: flex;
    flex-direction: column;
    background: #f0f4f8;
    overflow: hidden;
}

.kaa-chat-empty {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    color: var(--muted);
    gap: 10px;
}
.kaa-chat-empty-icon { font-size: 48px; }
.kaa-chat-empty h3   { font-size: 18px; color: var(--text); margin: 0; }
.kaa-chat-empty p    { font-size: 13px; margin: 0; }

.kaa-chat-panel { display: flex; flex-direction: column; height: 100%; }

/* Chat header */
.kaa-chat-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 12px 20px;
    background: var(--card);
    border-bottom: 1px solid var(--border);
    flex-shrink: 0;
    gap: 12px;
    flex-wrap: wrap;
}
.kaa-chat-header-info { display: flex; align-items: center; gap: 12px; }
.kaa-chat-avatar {
    width: 40px; height: 40px;
    border-radius: 50%;
    background: var(--primary);
    color: #fff;
    font-size: 16px;
    font-weight: 700;
    display: flex; align-items: center; justify-content: center;
    flex-shrink: 0;
}
.kaa-chat-name { font-size: 15px; font-weight: 700; color: var(--text); }
.kaa-chat-meta { font-size: 11px; color: var(--muted); margin-top: 1px; }

.kaa-chat-actions { display: flex; align-items: center; gap: 8px; }
.kaa-assign-select {
    padding: 6px 10px;
    border: 1px solid var(--border);
    border-radius: 8px;
    font-size: 12px;
    font-family: inherit;
    background: var(--bg);
    color: var(--text);
}

/* ══ Messages ══ */
.kaa-messages {
    flex: 1;
    overflow-y: auto;
    padding: 16px 20px;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.kaa-msg {
    display: flex;
    flex-direction: column;
    max-width: 72%;
}
.kaa-msg.inbound  { align-self: flex-start; align-items: flex-start; }
.kaa-msg.outbound { align-self: flex-end;   align-items: flex-end; }

.kaa-msg-bubble {
    padding: 9px 13px;
    border-radius: 12px;
    font-size: 13px;
    line-height: 1.5;
    word-break: break-word;
}
.kaa-msg.inbound  .kaa-msg-bubble { background: #fff; color: var(--text); border-radius: 2px 12px 12px 12px; box-shadow: 0 1px 2px rgba(0,0,0,.08); }
.kaa-msg.outbound .kaa-msg-bubble { background: #dcf8c6; color: #1a3a1a; border-radius: 12px 12px 2px 12px; }
.kaa-msg.outbound.ai-msg .kaa-msg-bubble { background: #ede9fe; color: #4c1d95; }
.kaa-msg.outbound.system-msg .kaa-msg-bubble { background: #f1f5f9; color: var(--muted); font-style: italic; font-size: 11px; }

.kaa-msg-meta {
    display: flex;
    align-items: center;
    gap: 5px;
    margin-top: 3px;
    padding: 0 4px;
}
.kaa-msg-meta-time { font-size: 10px; color: var(--muted); }
.kaa-msg-sender-badge {
    font-size: 9px;
    font-weight: 700;
    padding: 1px 5px;
    border-radius: 3px;
}
.kaa-sender-ai     { background: #ede9fe; color: var(--ai-color); }
.kaa-sender-human  { background: #dbeafe; color: var(--human-color); }
.kaa-sender-customer { background: #f1f5f9; color: var(--muted); }

/* Typing indicator */
.kaa-typing {
    padding: 8px 20px;
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 12px;
    color: var(--muted);
}
.kaa-typing-dots { display: flex; gap: 3px; }
.kaa-typing-dots span {
    width: 6px; height: 6px;
    border-radius: 50%;
    background: var(--muted);
    animation: kaa-bounce 1s infinite;
}
.kaa-typing-dots span:nth-child(2) { animation-delay: .15s; }
.kaa-typing-dots span:nth-child(3) { animation-delay: .30s; }
@keyframes kaa-bounce {
    0%,60%,100% { transform: translateY(0); }
    30%          { transform: translateY(-4px); }
}

/* ══ Input area ══ */
.kaa-input-area {
    background: var(--card);
    border-top: 1px solid var(--border);
    flex-shrink: 0;
}
.kaa-ai-override-notice {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 8px 16px;
    background: #fefce8;
    border-bottom: 1px solid #fde68a;
    font-size: 12px;
    color: #92400e;
}
.kaa-input-row {
    display: flex;
    align-items: flex-end;
    gap: 10px;
    padding: 12px 16px;
}
.kaa-input-row textarea {
    flex: 1;
    padding: 10px 12px;
    border: 1.5px solid var(--border);
    border-radius: 10px;
    font-family: inherit;
    font-size: 13px;
    resize: none;
    max-height: 120px;
    line-height: 1.5;
    transition: border-color .2s;
}
.kaa-input-row textarea:focus { outline: none; border-color: var(--primary); }
.kaa-send-btn {
    padding: 10px 18px;
    background: var(--primary);
    color: #fff;
    border: none;
    border-radius: 10px;
    font-size: 13px;
    font-weight: 700;
    font-family: inherit;
    cursor: pointer;
    transition: background .15s;
    white-space: nowrap;
}
.kaa-send-btn:hover { background: #e9584b; }

/* ══ Status banner (settings tab) ══ */
.kaa-status-banner {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 20px;
    border-radius: 12px;
    margin-bottom: 16px;
    flex-wrap: wrap;
    gap: 12px;
}
.kaa-status-banner.active   { background: #f0fdf4; border: 1.5px solid #86efac; }
.kaa-status-banner.inactive { background: #f8fafc; border: 1.5px solid var(--border); }
.kaa-status-left { display: flex; align-items: center; gap: 12px; }
.kaa-status-dot {
    width: 12px; height: 12px;
    border-radius: 50%;
    flex-shrink: 0;
}
.kaa-status-dot.on  { background: #10b981; box-shadow: 0 0 0 3px #d1fae5; animation: kaa-pulse 2s infinite; }
.kaa-status-dot.off { background: #94a3b8; }
@keyframes kaa-pulse {
    0%,100% { box-shadow: 0 0 0 3px #d1fae5; }
    50%      { box-shadow: 0 0 0 6px #d1fae5; }
}
.kaa-status-banner strong { display: block; font-size: 14px; font-weight: 700; color: var(--text); }
.kaa-status-banner span   { font-size: 12px; color: var(--muted); }
.kaa-toggle-btn {
    padding: 9px 20px;
    border-radius: 8px;
    font-size: 13px;
    font-weight: 700;
    font-family: inherit;
    cursor: pointer;
    border: none;
    transition: all .15s;
}
.kaa-toggle-btn.activate   { background: #10b981; color: #fff; }
.kaa-toggle-btn.deactivate { background: #fee2e2; color: #ef4444; border: 1px solid #fecaca; }
.kaa-toggle-btn:hover { opacity: .88; }

@media (max-width: 768px) {
    .kaa-sidebar { width: 260px; }
    .kaa-msg     { max-width: 90%; }
}
@media (max-width: 600px) {
    .kaa-inbox-layout { flex-direction: column; height: auto; }
    .kaa-sidebar      { width: 100%; height: 300px; }
}

/* ══ WhatsApp-style tick indicators ══ */
.kaa-tick {
    display: inline-flex;
    align-items: center;
    margin-left: 4px;
    vertical-align: middle;
    flex-shrink: 0;
}
.kaa-tick svg { display: block; }

/* Tick only shows on outbound messages */
.kaa-msg.inbound .kaa-tick { display: none; }

/* Status colours already in SVG — no extra CSS needed */
.kaa-tick-failed { opacity: 1; }
.kaa-tick-read   { opacity: 1; }
.kaa-tick-delivered { opacity: 1; }
.kaa-tick-sent   { opacity: 1; }
.kaa-tick-queued { opacity: 0.6; }

/* ── File attach button ── */
.kaa-attach-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    font-size: 18px;
    cursor: pointer;
    border-radius: 8px;
    flex-shrink: 0;
    transition: background .15s;
    user-select: none;
    line-height: 1;
}
.kaa-attach-btn:hover { background: var(--hover, #f1f5f9); }

/* ── File preview bar (above input) ── */
.kaa-file-preview {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 6px 16px 0;
    font-size: 12px;
    color: #1e293b;
}
.kaa-file-preview-name {
    background: #f1f5f9;
    border-radius: 6px;
    padding: 3px 8px;
    max-width: 260px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.kaa-file-clear-btn {
    background: none;
    border: none;
    cursor: pointer;
    color: #94a3b8;
    font-size: 14px;
    padding: 2px 4px;
    border-radius: 4px;
    line-height: 1;
}
.kaa-file-clear-btn:hover { background: #f1f5f9; color: #ef4444; }

/* ── Image message thumbnail ── */
.kaa-msg-image { padding: 4px 0 2px; }
.kaa-msg-img-thumb {
    max-width: 220px;
    max-height: 180px;
    border-radius: 10px;
    display: block;
    cursor: pointer;
    border: 1px solid rgba(0,0,0,0.08);
}
.kaa-msg.outbound .kaa-msg-img-thumb { border-color: rgba(255,255,255,0.25); }

/* ── File message link ── */
.kaa-msg-file { padding: 4px 0 2px; }
.kaa-file-link {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 8px 12px;
    background: rgba(255,255,255,0.18);
    border-radius: 8px;
    font-size: 13px;
    font-weight: 500;
    text-decoration: none;
    color: inherit;
    border: 1px solid rgba(255,255,255,0.25);
    word-break: break-all;
    max-width: 220px;
}
.kaa-msg.inbound .kaa-file-link {
    background: #f1f5f9;
    border-color: #e2e8f0;
    color: #1e293b;
}
.kaa-file-link:hover { opacity: 0.85; }